Privacy Policy for Raven SaaS

Last updated: December 2024

Introduction

Welcome to Raven. Your privacy is of utmost importance to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our AI-powered game asset creation services.

Information Collection and Use

Account Information

• What We Collect: Name, email address, and information provided during account creation
• Purpose: Account management, customer support, and service personalization

AI Generation Data

• What We Collect: Text prompts, image preferences, generation settings, and created assets
• Purpose: Providing AI image generation services, improving our models, and personalizing your experience

Usage Analytics

• What We Collect: Information about how you use Raven Saas, including features accessed, generation frequency, and user interactions
• Purpose: Service improvement, feature development, and user experience optimization

Device Information

• What We Collect: Device type, operating system, browser information, and IP address
• Purpose: Service optimization, security, and compatibility enhancement

Payment Information

• What We Collect: Payment methods, billing details, and transaction history
• Purpose: Processing payments, managing subscriptions, and maintaining billing records

Data Storage and Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption: All data is encrypted in transit and at rest
• Access Controls: Strict access controls limit who can view your data
• Regular Audits: We conduct regular security audits and assessments
• Secure Infrastructure: Our services run on secure, monitored infrastructure

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

AI Model Training and Data Use

Training Data

• We may use anonymized and aggregated generation data to improve our AI models
• Personal information is never used directly in model training
• You can opt out of data usage for model improvement in your account settings

Generated Content

• You retain ownership of the images you generate using our service
• We may temporarily store generated images for service delivery and support
• Generated images are automatically deleted after 30 days unless saved to your account

Information Sharing

We do not sell or trade your personal information. We may share information in the following circumstances:

• Legal Compliance: To comply with legal obligations, court orders, or government requests
• Safety and Security: To protect our rights, safety, and the safety of our users
• Service Providers: With trusted third-party service providers under strict confidentiality agreements
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of certain data processing activities

To exercise these rights, please contact us at [email protected].

Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences and settings
• Analyze usage patterns and improve our service
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

• Email: [email protected]
• Support: [email protected]
• Address: [Your Company Address]

For general inquiries about Raven SaaS, visit our website or contact our support team.